With 150 years of doing business in Springfield, Ohio and beyond, Wallace & Turner serves its community through far more than insurance.
“Take care of the community, and they'll take care of you," said Patrick Field, partner and third-generation team member.
Partner and vice president P.J. Miller started in the industry working for his father's agency, which was acquired by Wallace & Turner. He and Lisa Miller, operations and commercial lines manager, are married and have the insurance industry to thank for the beginning of their love story.
“We have great relationships not only with companies but with our customers. People know who we are, that we can get the job done, and that they can rely on us,” commented Lisa Miller, Operations Manager and Commercial Lines Account Manager.
“An aspect that makes Wallace & Turner unique is using an agency bill as opposed to a direct bill. Clients come in to discuss their insurance and bill, and that leads to interactions and relationship-building. It's almost unheard of these days to have an agency bill, but there's a long history of it here,” said P.J.
Patrick added: “Both P.J. and I were raised in philanthropic families, and that's continued at Wallace & Turner. We represent most of the nonprofits in our area. Both personally and corporately, we are all very involved in our community.”