Dayton Business Journal (DBJ) spoke to top local executives at insurance agencies to learn more about how the COVID-19 pandemic has impacted their industry. DBJ noted that Wallace & Turner has been busy with car purchases and refinances due to low interest rates and good deals on vehicles.

Lisa Miller, property and casualty agency operations manager and commercial and personal lines account manager, said Wallace & Turner has “also received many calls about the auto credits that most insurance companies are offering due to people not driving as much.”

The firm has adapted quickly to virtual business operations, due to its already established virtual services. It also hasn't experienced any furloughs and budget cuts.

"Our outlook looks good," Lisa said. "We are just as busy as we were pre-COVID-19, and more so in some ways. We realize that everything has changed and some of these changes may have led to new ways of working that we never truly considered."

Wallace & Turner Inc. ranks No. 7 on DBJ’s 2020 property and casualty insurance agencies list with 16 agents. View the list (requires subscription).

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Questions about the impact of COVID-19 on your insurance coverage? Contact Wallace & Turner at (937) 324-8492 in Springfield, (937) 652-8492 in Urbana, or info@wtins.com.